The myth and magic of library systems /

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Bibliographic Details
Main Authors: Kelley, Keith J. (Author)
Corporate Authors: Elsevier Science & Technology.
Published: Chandos Publishing is an imprint of Elsevier,
Publisher Address: Amsterdam :
Publication Dates: [2015]
©2015
Literature type: eBook
Language: English
Series: Chandos information professional series
Subjects:
Online Access: http://www.sciencedirect.com/science/book/9780081000762
Summary: Annotation
Carrier Form: 1 online resource.
Bibliography: Includes bibliographical references and index.
ISBN: 9780081000878
0081000871
Index Number: Z666
CLC: G203
Contents: 1. Atlantis wasn't a magical place and library systems are just library IT -- 2. Creatures of ancient myth : the tians and the systems librarian -- 3. Customers, patrons, users, and unruly mobs -- 4. Reading users' minds -- 5. Sleight of hand : service or the appearance of service -- 6. Taking on apprentices : educating your customer base -- 7. Do the impossible : slaying dragons without time, people, or money -- 8. Adventure party makeup : building an IT staff -- 9. The ritual : analyzing problems, providing solutions -- 10. Arcane strategy : following the magic rule system -- 11. Predicting the future -- 12. They flow through us, around us, bind us together -- 13. Omniscience : knowing all things -- 14. Superpowers you could possess -- 15. Convening the council : meetings -- 16. The crystal ball : reporting, data mining, and assessment -- 17. Spellbook : helpful tips, strategies, and solutions.