Unlocking public value:a new model for achieving high performance in public service organizations

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Bibliographic Details
Main Authors: Cole Martin I 1956-
Group Author: Parston Gregory
Published: John Wiley,
Publisher Address: Hoboken, N.J.
Publication Dates: c2006.
Literature type: Book
Language: English
Subjects:
Carrier Form: xx, 188 p.: ill. ; 24 cm.
ISBN: 0471959456 (cloth)
9780471959458 (cloth)
Index Number: D035
CLC: D035
Call Number: D035/C689
Contents: Includes bibliographical references (p. 169-178) and index.
The public sector squeeze -- Zeroing in on outcomes -- Why is it so hard to measure public value? -- Defining value -- Measuring and analyzing public service value -- Driving results -- The key to unlocking public value.