The emotionally intelligent workplace:how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations

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Bibliographic Details
Group Author: Cherniss Cary.; Goleman Daniel.
Published: Jossey-Bass,
Publisher Address: San Francisco
Publication Dates: c2001.
Literature type: Book
Language: English
Edition: 1st ed.
Series: Advances in emotional intelligence
Subjects:
Carrier Form: xxxii, 352 p.: ill. ; 25 cm.
ISBN: 0787956902 (alk. paper)
Index Number: F24
CLC: F24-05
B842.6-05
Call Number: F24-05/E549
Contents: Includes bibliographical references (p. 305-325) and indexes.
Emotional intelligence and organizational effectiveness / Cary Cherniss -- Emotional intelligence : issues in paradigm building / Daniel Goleman -- An EI-based theory of performance / Daniel Goleman -- The economic value of emotional intelligence competencies and EIC-based HR programs / Lyle M. Spencer -- Measurement of individual emotional competence / Marilyn K. Gowing -- Group emotional intelligence and its influence on group effectiveness / Vanessa Urch Druskat, Steven B. Wolff -- Using human resource functions to enhance emotional intelligence / Ruth L. Jacobs -- The challenge of hiring senior executives / Claudio Fernández-Aráoz -- Training for emotional intelligence : a model / Cary Cherniss, Daniel Goleman -- How and why individuals are able to develop emotional intelligence / Richard E. Boyatzis -- Developing emotional competence through relationships at work / Kathy E. Kram, Cary Cherniss -- Implementing emotional intelligence programs in organizations / Cary Cherniss, Robert D. Caplan.