ROI for technology projects:measuring and delivering value

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Bibliographic Details
Main Authors: Roulstone D. Brian
Group Author: Phillips Jack J 1945-
Published: Butterworth-Heinemann,
Publisher Address: Burlington, MA Oxford
Publication Dates: 2008.
Literature type: Book
Language: English
Edition: 1st ed.
Subjects:
Carrier Form: xx, 343 p.: ill. ; 23 cm.
ISBN: 9780750685887 (pbk.)
0750685883 (pbk.)
Index Number: F113
CLC: F113.4
F062.4
Call Number: F113.4/R859
Contents: Includes bibliographical references (p. 329-336) and index.
Measuring the return on investment for technology initiatives : trends and issues -- The ROI model : history and background -- Establishing the need for the technology project -- Collecting data -- Isolating the effects of strategic technology investments -- Exposing the value of strategic technology projects -- Tabulating project costs -- Calculating the return -- Identifying intangible measures -- ROI forecasting -- Communicating results -- Implementing the ROI methodology.