The quality imperative : measurement and management of quality in healthcare /

Efforts to reform healthcare systems around the globe are proliferating rapidly. No country is immune from the two fundamental pressures that are driving change: cost and access. Every system is experimenting with measures designed to contain costs while simultaneously trying to determine how best t...

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Bibliographic Details
Corporate Authors: World Scientific Firm
Group Author: Kimberly, John R. John Robert, 1942; Minvielle, Etienne
Published: Imperial College Press ; Distributed by World Scientific Pub. Co.,
Publisher Address: London : Singapore :
Publication Dates: 2000.
Literature type: eBook
Language: English
Subjects:
Online Access: http://www.worldscientific.com/worldscibooks/10.1142/P149#t=toc
Summary: Efforts to reform healthcare systems around the globe are proliferating rapidly. No country is immune from the two fundamental pressures that are driving change: cost and access. Every system is experimenting with measures designed to contain costs while simultaneously trying to determine how best to resolve the question of who should be eligible for what services under what conditions. In the midst of these experiments, serious concerns about quality are being raised. Are efforts to contain costs leading to practices which have a detrimental impact on quality? What, in fact, is "quality" in
Item Description: Reprinted 2001.
Carrier Form: 1 online resource (vii,214pages) : illustrations
Bibliography: Includes bibliographical references and index.
ISBN: 9781860943959 (electronic bk.)
CLC: R19
Contents: 1. Introduction: the quality imperative - origins and challenges -- pt. I. Perspectives. 2. Information systems and quality in health care -- 3. Quality management in French hospitals: from implicit concern to radical change -- pt. II. Practices. 4. Coordination and patient care outcomes -- 5. Implementing continuous quality improvement -- 6. Evaluation units in French hospitals: experiences and limitations -- 7. Quality management at the University of Pennsylvania health system -- pt. III. Potential. 8. Evaluating quality outcomes against best practice: a new frontier -- 9. Rethinking quali