Screen LibraryServiceology for Smart Service System : Selected papers of the 3rd International Conference of Serviceology /
Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7 9, 2015, in San Jose, CA, USA....
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| Corporate Authors: | |
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| Group Author: | ; ; ; |
| Published: |
Springer Japan : Imprint: Springer,
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| Publisher Address: | Tokyo : |
| Publication Dates: | 2017. |
| Literature type: | eBook |
| Language: | English |
| Subjects: | |
| Online Access: |
http://dx.doi.org/10.1007/978-4-431-56074-6 |
| Summary: |
Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7 9, 2015, in San Jose, CA, USA. The conference was supported by the Society for Serviceology. The society was established in 2012 in Japan to explore the scientific systematization of services and to promote technological developments for solutions to industrial issues. This book provides a useful general guide to the state of |
| Carrier Form: | 1 online resource(X,400pages): illustrations |
| ISBN: | 9784431560746 |
| Index Number: | TA177 |
| CLC: | F273-532 |
| Contents: | A new service class scheme for service innovation in Japanese automation industry -- Design of Service Ecosystem Based on Interactive Design Support in the case of Job-hunting Support Services -- A Method for Supporting Customer Model Construction Using a Topic Model for Public Service Design -- A Proposal of the Emotion Hierarchy Diagram for Designing the Service Processes -- A Creed for Service Designers -- Design Support System for Sightseeing Tours -- Service Data Model in Design Support System for Sightseeing Tours -- Design of Localized Science Education Program for Cultivating Inter-g |