Designing systems and processes for managing disputes /
Saved in:
Main Authors: | |
---|---|
Group Author: | ; ; |
Published: |
Wolters Kluwer Law & Business,
|
Publisher Address: | New York : |
Publication Dates: | [2013] |
Literature type: | Video DVD |
Language: | English |
Series: |
Aspen coursebook series
|
Subjects: | |
Carrier Form: | xxii, 463 pages : illustrations ; 26 cm. + 1 CD-ROM (4 3/4 in.) |
Bibliography: | Includes bibliographical references (pages 423-444) and index. |
ISBN: |
9781454808183 (paperback : alkaline paper) : 1454808187 (paperback : alkaline paper) |
Index Number: | K2390 |
CLC: | D915.1 |
Call Number: | D915.1/R728 |
Contents: | Introduction -- Overview of the design process -- Taking design initiative and clarifying roles -- Assessing stakeholders, goals and interests, and contexts -- Creating dispute management processes and systems -- Selecting, engaging, and preparing the participants in the new process -- Determining the extent of confidentiality and openness in the process -- Seeking justice, safety, reconciliation, change, personal and public understanding, personal accountability, and other goals -- Enhancing relationships -- Using technology -- Implementing -- Using contracts -- Using law -- Evaluating and |