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CLC: T - 工业技术

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Business process change : a guide for business managers and BPM and six sigma professionals /

Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving t...

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Bibliographic Details
Main Authors: Harmon, Paul, 1942
Corporate Authors: Elsevier Science & Technology
Published: Elsevier,
Publisher Address: Amsterdam ; Boston :
Publication Dates: 2007.
Literature type: eBook
Language: English
Edition: Second edition.
Series: Business Process Change
Subjects:
Electronic Commerce
Organizational change
System design
Electronic commerce. Organizational change. System design
Reengineering Management
Benchmarking Management
BUSINESS & ECONOMICS > Structural Adjustment
Electronic books
Online Access: http://www.sciencedirect.com/science/book/9780123741523
Summary: Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job. In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process managemen
Carrier Form: 1 online resource.
Bibliography: Includes bibliographical references and index.
ISBN: 9780080553672
0080553672
9786611059477
6611059474
Index Number: HF5548
CLC: F713.36
Contents: Companies and Business Processes. -- I: Enterprise Level Concerns. -- Strategy, Business Processes, and Competitive Advantage. -- The Business Architecture and Organizational Alignment. -- Modeling Organizations. -- Process Performance Metrics and Evaluation. -- Organizing and Using an Enterprise BPM Group. -- II: Process Level Concerns. -- Modeling Processes. -- Analyzing Activities. -- Managing and Measuring Business Processes. -- Process Improvement with Lean and Six Sigma. -- A Business Process Redesign Methodology. -- Process Redesign Patterns. -- Knowledge Workers and Business Rules. -

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