E-manufacturing and E-service strategies in contemporary organizations /

"This book looks into ways of increasing the share of aftermarket parts sales, integration of e-commerce with IoT initiatives, and e-payment systems that can increase the manufacturers' as well as service providers' revenue base. Topics on cyber security are provided in order to guide...

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Bibliographic Details
Corporate Authors: IGI Global
Group Author: Gwangwava, Norman (Editor); Mutingi, Michael (Editor)
Published: IGI Global,
Publisher Address: Hershey, Pa. :
Publication Dates: [2018]
Literature type: eBook
Language: English
Subjects:
Online Access: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-5225-3628-4
Summary: "This book looks into ways of increasing the share of aftermarket parts sales, integration of e-commerce with IoT initiatives, and e-payment systems that can increase the manufacturers' as well as service providers' revenue base. Topics on cyber security are provided in order to guide organizations on safeguarding themselves as well as their customers against cybercrime"--
Carrier Form: 19 PDFs (xxviii, 366 pages)
Bibliography: Includes bibliographical references and index.
ISBN: 9781522536291
Access: Restricted to subscribers or individual electronic text purchasers.
Index Number: HD9720
CLC: F270.7
Contents: Chapter 1. IoT and smart manufacturing -- Chapter 2. Importance of big data and Hadoop in e-servicing -- Chapter 3. Enterprise information systems and digital marketing: advanced issues and implications -- Chapter 4. Manufacturing information and database systems adoption and usage trends in developing countries -- Chapter 5. A comparative assessment of enterprise content management maturity models -- Chapter 6. Appraisal of transactional data through visualisation for SMEs -- Chapter 7. An analysis of customers' acceptance of Internet banking: an integration of e-trust and service quality to the TAM the case of Turkey -- Chapter 8. Towards a customer-centric framework for evaluation of e-health service quality -- Chapter 9. Measuring the service quality of services: Tradonic Servqual model -- Chapter 10. Design of cloud-based CAPP system to aid process planning for sheet metal products -- Chapter 11. Open product lifecycle management (PLM) for cloud manufacturing and cloud-based maintenance integration using XML.