Screen LibraryAssessing organizational communication：strategic communication audits
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| Main Authors: | |
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| Group Author: | |
| Published: |
Guilford Press,
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| Publisher Address: | New York |
| Publication Dates: | c2004. |
| Literature type: | Book |
| Language: | English |
| Series: |
The Guilford communication series |
| Subjects: | |
| Item Description: | Communication audits. |
| Carrier Form: | xi, 292 p.: ill. ; 25 cm. |
| ISBN: | 1593850107 (pbk. : alk. paper) |
| Index Number: | C931 |
| CLC: |
C931 C936 F270 |
| Call Number: | C931/D751 |
| Contents: |
Completely rev. ed. of and successor to: Communication audits / Cal W. Downs. c1988. Includes bibliographical references (p. 273-280) and indexes. Communication audits as organizational development -- Initiating and planning an assessment -- Conducting team audits / David Cook, James Patterson, and Cal W. Downs -- Choosing focal areas to assess -- The interview: the most basic assessment technology -- Diagnosis through questionnaires -- The International Communication Association Survey -- Downs-Hazen Communication Satisfaction Questionnaire / Phillip G. Clampitt and Cal W. Downs -- Critical Communication Experience Survey -- ECCO analysis -- Diagnosing communication networks / Thomas Porter and Allyson D. Adrian -- Focus group intervi |