星巴克体验 = The starbucks experience
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Main Authors: | |
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Group Author: | |
Published: |
中信出版社
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Publisher Address: | 北京 |
Publication Dates: | 2012 |
Literature type: | Book |
Language: | Chinese |
Subjects: | |
Carrier Form: | 27,195页: ; 22cm |
ISBN: | 978-7-5086-3593-4 |
Index Number: | F737 |
CLC: | F737.126.93 |
Call Number: | F737.126.93/9962 |
Contents: | 本书介绍了星巴克缔造的完美客户体验,由作者通过近距离接触星巴克的领导层和员工,根据自己得到的第一手资料分析撰写而成。 |