How libraries and librarians help:a guide to identifying user-centered outcomes

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Bibliographic Details
Main Authors: Durrance Joan C.
Group Author: Fisher Karen E., 1966-; Hinton Marian Bouch.
Published: American Library Association,
Publisher Address: Chicago
Publication Dates: 2005.
Literature type: Book
Language: English
Subjects:
Carrier Form: x, 183 p.: ill. ; 23 cm.
ISBN: 0838908926 (pbk. : alk. paper)
9780838908921 (pbk. : alk. paper)
Index Number: G251
CLC: G251
G259.712
G252
Call Number: G251/D965
Contents: Includes bibliographical references and index.
The urgent need to tell the library story more effectively -- Outcomes : an approach that shows the value of libraries -- The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation -- Step one, getting s