Strategic management of services in the arab gulf states : company and industry cases /

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Bibliographic Details
Main Authors: Kassem, M. S.
Corporate Authors: De Gruyter.
Group Author: Habib, Ghazi M.
Published: De Gruyter,
Publisher Address: Berlin ;Boston :
Publication Dates: [2011]
©1989
Literature type: eBook
Language: English
Subjects:
Online Access: http://dx.doi.org/10.1515/9783110854015
http://www.degruyter.com/doc/cover/9783110854015.jpg
Carrier Form: 1 online resource (480pages)
ISBN: 9783110854015
Index Number: HD9987
CLC: F272.92
Contents: Frontmatter --
Foreword --
Preface --
Table of Contents --
Case Information Matrix --
Part I: Background --
Chapter 1: Introduction --
Chapter 2: Understanding the Business Environment --
Chapter 3: Distinctive Aspects of Services in the Arab Gulf States --
Part II: Industry Notes and Company Cases --
Chapter 4: The Airline Industry. 4.1 A Note on the Arab Airline Industry --
Chapter 4: The Airline Industry. 4.2 Saudi Arabian Airlines (Saudia) --
Chapter 4: The Airline Industry. 4.3 Kuwait Airways Corporation (KAC) --
Chapter 4: The Airline Industry. 4.4 Gulf Air (GF) --
Chapter 4: The Airline Industry. 4.5 Alia: The Royal Jordanian Airline The First Twenty Years --
Chapter 5: Banking Industry. 5.1 A Note on the Banking Industry --
Chapter 5: Banking Industry. 5.2 National Commercial Bank (NCB) --
Chapter 5: Banking Industry. 5.3 Saudi American Bank (SAMBA) --
Chapter 5: Banking Industry. 5.4 Saudi French Bank (BSF) --
Chapter 5: Banking Industry. 5.5 Gulf International Bank (GIB) --
Chapter 5: Banking Industry. 5.6 Bank Arabia" Computer Services --
Chapter 6: Lodging Industry. 6.1 A Note on the Lodging Industry --
Chapter 6: Lodging Industry. 6.2 The Gulf Meridien (GM) --
Chapter 6: Lodging Industry. 6.3 Al Gosaibi Hotel --
Chapter 6: Lodging Industry. 6.4 Al-Hamra Hotel --
Chapter 7: Health Care Industry. 7.1 A Note on the Health Care Industry --
Chapter 7: Health Care Industry. 7.2 Al-Mana General Hospital --
Chapter 7: Health Care Industry. 7.3 Abdulla Fouad Hospital (AFH) --
Chapter 7: Health Care Industry. 7.4 Green Crescent Health Services Clinic (GC) --
Chapter 8: Strategic Management in Different Industries. 8.1 Saudi Consulting House (SCH) --
Chapter 8: Strategic Management in Different Industries. 8.2 Saudi Arabian International School (SAIS) "The Dhahran Academy" --
Chapter 8: Strategic Management in Different Industries. 8.3 "Alpha Data Soft" (ADS) --
Part III: Summary and Conclusions --
Chapter 9: Strategic Management