Quality management:creating and sustaining organizational effectiveness

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Bibliographic Details
Main Authors: Summers Donna C. S
Published: Pearson/Prentice Hall,
Publisher Address: Upper Saddle River, N.J.
Publication Dates: c2009.
Literature type: Book
Language: English
Edition: 2nd ed.
Subjects:
Carrier Form: xiv, 574 p.: ill. ; 24 cm.
ISBN: 9780135005101
0135005108
Index Number: F273
CLC: F273.2
Call Number: F273.2/S955/2nd.ed.
Contents: Includes bibliographical references (p. 555-564) and index.