Training paraprofessionals for reference service:a how-to-do-it manual for librarians
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Main Authors: | |
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Group Author: | |
Published: |
Neal-Schuman Publishers,
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Publisher Address: | New York |
Publication Dates: | c2009 |
Literature type: | Book |
Language: | English |
Edition: | 2nd ed. |
Series: |
How-to-do-it manuals ; no. 164 |
Subjects: | |
Item Description: | Training paraprofessionals for reference service. |
Carrier Form: | xiii, 201 p.: ; 28 cm. |
ISBN: |
9781555706432 (alk. paper) 1555706436 (alk. paper) |
Index Number: | G251 |
CLC: |
G251.6-171.2 G252.6-171.2 |
Call Number: | G252.6-171.2/M849/2nd.ed. |
Contents: |
Rev. ed. of : Training paraprofessionals for reference service / Julie Ann McDaniel. 1st ed. 1993. Includes bibliographical references (p. 187-194) and index. Paraprofessionals at the reference desk -- Laying the groundwork -- Creating a training plan -- Orientation -- Basic skills -- Advanced skills -- Ready reference skills -- Communication skills -- Performance management -- Evaluation and revision of training -- Appendix : guidelines for behavioral performance of reference and information service providers. |