Screen LibraryTraining paraprofessionals for reference service：a how-to-do-it manual for librarians
Saved in:
| Main Authors: | |
|---|---|
| Group Author: | |
| Published: |
Neal-Schuman Publishers,
|
| Publisher Address: | New York |
| Publication Dates: | c2009 |
| Literature type: | Book |
| Language: | English |
| Edition: | 2nd ed. |
| Series: |
How-to-do-it manuals ; no. 164 |
| Subjects: | |
| Item Description: | Training paraprofessionals for reference service. |
| Carrier Form: | xiii, 201 p.: ; 28 cm. |
| ISBN: |
9781555706432 (alk. paper) 1555706436 (alk. paper) |
| Index Number: | G251 |
| CLC: |
G251.6-171.2 G252.6-171.2 |
| Call Number: | G252.6-171.2/M849/2nd.ed. |
| Contents: |
Rev. ed. of : Training paraprofessionals for reference service / Julie Ann McDaniel. 1st ed. 1993. Includes bibliographical references (p. 187-194) and index. Paraprofessionals at the reference desk -- Laying the groundwork -- Creating a training plan -- Orientation -- Basic skills -- Advanced skills -- Ready reference skills -- Communication skills -- Performance management -- Evaluation and revision of training -- Appendix : guidelines for behavioral performance of reference and information service providers. |