Proving the value of HR:how and why to measure ROI
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Main Authors: | |
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Group Author: | |
Published: |
Society for Human Resource Management,
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Publisher Address: | Alexandria, Va. |
Publication Dates: | c2012. |
Literature type: | Book |
Language: | English |
Edition: | 2nd ed. |
Series: |
Practical HR series |
Subjects: | |
Carrier Form: | viii, 315 p.: ill. ; 23 cm. |
ISBN: |
9781586442316 (pbk.) 1586442317 (pbk.) |
Index Number: | F272 |
CLC: | F272.92 |
Call Number: | F272.92/P561/2nd.ed. |
Contents: |
Includes bibliographical references (p. 297-300) and index. Preface: ROI as an HR tool -- chp. 1. The accountability crisis -- chp. 2. The ROI methodology -- chp. 3. Preparing for ROI -- chp. 4. Data collection issues -- chp. 5. Isolating the effects of the program -- chp. 6. Converting data to money -- chp. 7. HR costs and ROI -- chp. 8. Measuring intangibles -- chp. 9. Communicating and using evaluation data -- chp. 10. Taking a sensible approach to ROI -- chp. 11. Case study: Measuring ROI for a Work-at-Home Program Family Mutual Health and Life Insurance Company (FMI). |