Administrative assistant's and secretary's handbook

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Bibliographic Details
Main Authors: Stroman James.
Group Author: (Kevin) 1958-; Wauson Jennifer.; Wilson K.
Published: American Management Association,
Publisher Address: New York
Publication Dates: c2008.
Literature type: Book
Language: English
Edition: 3rd ed.
Subjects:
Item Description: Administrative assistant's & secretary's handbook.
Carrier Form: xiii, 578 p.: ill. ; 26 cm.
ISBN: 9780814409138
081440913X
Index Number: C931
CLC: C931.4-62
Call Number: C931.4-62/S921/3rd.ed.
Contents: Updated ed. of: Administrative assistant's & secretary's handbook. 2nd ed.
Includes index.
Overview for the new administrative assistant -- Daily routine -- Telephone usage -- Mail services and shipping -- Travel arrangements -- Meetings -- Time management -- Keeping accurate records -- Office machines -- Telecommunications equipment -- Computer hardware -- Computer software -- Database management -- Computer networking -- E-mail -- Using the internet -- Web conferencing -- Spreadsheet software -- Data security -- Keyboarding skills -- Word processing -- Desktop publishing -- Using Powerpoint -- Troubleshooting computer problems -- Office ergonomics -- Glossary of computer terms -- The business letter -- Other written communications -- Forms of address -- Legal documents and terms -- Grammar -- Language, usage, and style -- Common English usage problems -- Spelling -- Pronunciation -- Punctuation -- Numerals -- Bookkeeping and accounting -- Business taxes -- Banking -- Special business and financial information for the small business -- Weights and measures -- Your future -- Presentation skills -- Communications skills -- Office management and supervision.