Implementing an inclusive staffing model for today's reference services : a practical guide for librarians /

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Bibliographic Details
Main Authors: Nims, Julia K
Group Author: Storm, Paula, 1950; Stevens, Robert, 1969
Published: Rowman & Littlefield,
Publisher Address: Lanham :
Publication Dates: 2014.
Literature type: Book
Language: English
Series: Practical guides for librarians ; no. 2
Subjects:
Carrier Form: xvii, 143 pages ; 28 cm.
Bibliography: Includes bibliographical references and index.
ISBN: 9780810891289 :
081089128X
Index Number: Z711
CLC: G259.712.1
Call Number: G259.712.1/N713
Contents: The changed reference environment -- Why do we need to change anything? -- Getting buy-in : setting the stage for change -- Can you help me? -- Selecting and training staff to work at the reference desk -- What needs to change now? : evaluating the inclusive staffing model -- So, what have the librarians been up to? -- Managing the new model for long-term success -- Reference : what does the future bring?