The rise of blockchain applications in customer experience /
"The Rise of Blockchain Applications in Customer Experience provides an overview of how blockchain influences consumers and considers the key characteristics of blockchain models for institutional success. Covering key topics such as online customer experiences, customer satisfaction, and consu...
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Group Author: | ; ; ; ; |
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Published: |
Business Science Reference, an imprint of IGI Global,
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Publisher Address: | Hershey, PA, USA : |
Publication Dates: | [2024] |
Literature type: | Book |
Language: | English |
Series: |
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series,
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Subjects: | |
Summary: |
"The Rise of Blockchain Applications in Customer Experience provides an overview of how blockchain influences consumers and considers the key characteristics of blockchain models for institutional success. Covering key topics such as online customer experiences, customer satisfaction, and consumer behavior, this premier reference source is ideal for business owners, managers, policymakers, scholars, researchers, academicians, practitioners, instructors, and students"-- |
Item Description: | "Premier Reference Source"--Cover. |
Carrier Form: | xix, 304 pages : illustrations ; 26 cm. |
Bibliography: | Includes bibliographical references (pages 275-296) and index. |
ISBN: |
9781668476505 1668476509 9781668476499 1668476495 |
Index Number: | HF5415 |
CLC: | F713.55-39 |
Call Number: | F713.55-39/R595 |