Business process improvement through e-collaboration : knowledge sharing through the use of virtual groups /
"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher.
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Main Authors: | |
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Corporate Authors: | |
Published: |
IGI Global,
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Publisher Address: | Hershey, Pa. : |
Publication Dates: | 2005. |
Literature type: | eBook |
Language: | English |
Subjects: | |
Online Access: |
http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59140-357-9 |
Summary: |
"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher. |
Carrier Form: | PDFs (xvii, 283 pages) : illustrations |
Bibliography: | Includes bibliographical references and index. |
ISBN: |
9781591403593 (ebook) 1591403596 (ebook) |
Access: | Restricted to subscribers or individual electronic text purchasers. |
Index Number: | HD58 |
CLC: | F270.7 |
Contents: | 1. Introduction -- 2. Some History -- 3. What is a Business Process? -- 4. Data, Information and Knowledge -- 5. Business Process Improvement and Knowledge Sharing -- 6. The Effects of E-Collaboration Technologies on Groups -- 7. The E-Collaboration Paradox -- 8. Successful Business Process Improvement through E-Collaboration -- 9. Some Realistic Recommendations for Organizations -- 10. Using MetaProi to Improve Business Processes -- 11. A Close Look at Twelve Business Process Improvement Groups -- Appendix: Statistics for Those Who Hate Statistics -- References -- Glossary -- About the Author -- Index. |