Screen LibraryBusiness process management and the balanced scorecard : using processes as strategic drivers /
Today's companies are facing perhaps the most competitive period in history, with rising costs and escalating customer demands making it essential for corporations to improve internal processes and focus them on strategic objectives. Failure to do so raises the possibility of being wiped-out by...
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| Main Authors: | |
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| Corporate Authors: | |
| Published: |
John Wiley & Sons,
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| Publisher Address: | Hoboken, N.J. : |
| Publication Dates: | 2007. |
| Literature type: | eBook |
| Language: | English |
| Subjects: | |
| Online Access: |
http://onlinelibrary.wiley.com/book/10.1002/9781119196921 |
| Summary: |
Today's companies are facing perhaps the most competitive period in history, with rising costs and escalating customer demands making it essential for corporations to improve internal processes and focus them on strategic objectives. Failure to do so raises the possibility of being wiped-out by the competition. |
| Item Description: | Includes index. |
| Carrier Form: | 1 online resource (x, 227 pages) : illustrations |
| ISBN: |
9781119196921 1119196922 9780470102145 0470102144 1280721804 9781280721809 9786610721801 6610721807 |
| Index Number: | HD62 |
| CLC: | F406.2 |
| Contents: | A world of change -- How process can drive strategy -- The strategic process -- Strategy maps -- Balanced scorecard and strategic initiatives -- Conclusions. |