First among equals : how to manage a group of professionals /
"Whether you have recently been appointed as a group leader or are a battle-scarred veteran, you know that managing professional people is difficult! In this unique handbook, Patrick J. McKenna and David H. Maister argue that leaders will best enable their people to achieve peak performance not...
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Main Authors: | |
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Group Author: | |
Published: |
Free Press,
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Publisher Address: | New York : |
Publication Dates: |
2005. ©2002 |
Literature type: | Book |
Language: | English |
Edition: | First trade paperback edition |
Subjects: | |
Summary: |
"Whether you have recently been appointed as a group leader or are a battle-scarred veteran, you know that managing professional people is difficult! In this unique handbook, Patrick J. McKenna and David H. Maister argue that leaders will best enable their people to achieve peak performance not by managing them, not by leading them, but by inspiring them. The authors show you how to actually add value as a group leader or induce people to accept your guidance, even with intelligent professionals who are often free-agents accustomed to having autonomy to work on grueling assignments with little supervision. They also give advice on how to handle those oh-so-talented but oh-so-annoying professionals who exhibit attitude problems or are just exceedingly difficult to work with, when you need them but they tend to needle you. The lessons and learnings presented here will give you insights and action tips to help you provoke and inspire your people to their full potential" -- Back cover. |
Carrier Form: | xxvii, 290 pages : illustrations ; 22 cm |
Bibliography: | Includes bibliographical references (page 275) and index. |
ISBN: |
9780743267588 0743267583 |
Index Number: | HD66 |
CLC: | F272.9 |
Call Number: | F272.9/M155 |
Contents: | pt. One. Getting ready. Clarify your role -- Confirm your mandate -- Build relationships-one at a time -- Dare to be inspiring -- pt. Two. Coaching the individual. Win permission to coach -- Listen to build rapport -- Deal differently with different people -- Help underperformers -- Tackle the prima donnas -- Build support for change -- pt. Three. Coaching the team. Clarify group goals -- Develop your group's rules of membership -- Build team trust -- Throw down a challenge -- Energize your meetings -- Give recognition -- Resolve interpersonal conflicts -- Deal with your crises -- pt. Four. Building for the future. Nurture your juniors -- Integrate new people -- Control your group's size -- Measure group results -- Why bother?. |