サービスエクセレンス:CSI診断による顧客経験「CX」の可視化:JCSI(日本版顧客満足度指数)ガイドブック
Saved in:
Main Authors: | ; |
---|---|
Group Author: | |
Published: |
生産性出版
|
Publisher Address: | 東京 |
Publication Dates: | 2021.7 |
Literature type: | Book |
Language: | Japanese |
Subjects: | |
Carrier Form: | 415p: 挿図 ; 21cm |
ISBN: | 9784820121206 |
Index Number: | F713 |
CLC: | F713.55 |
Call Number: | WJF713.55/9063 |
Contents: |
References: p405-413 索引あり |