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Increasing flexibility and agility at the National Reconnaissance Office : lessons from modular design, occupational surprise, and commercial research and development processes /

To help the National Reconnaissance Office (NRO) become more flexible and agile in an increasingly uncertain world, RAND sought answers to two key questions. First, would the NRO benefit from building modular satellites? RAND researchers developed a method for evaluating whether a system is a good c...

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Bibliographic Details
Main Authors: Baiocchi, Dave (Author)
Corporate Authors: Rand Corporation.; National Defense Research Institute (U.S.)
Group Author: Langeland, Krista S.; Fox, D. Steven; Buerkle, Amelia; Walters, Jennifer
Published: Rand Corporation,
Publisher Address: Santa Monica, CA :
Publication Dates: [2013]
Literature type: Book
Language: English
Subjects:
United States. > National Reconnaissance Office > Management > Evaluation.
Artificial satellites, American > Design and construction > Evaluation.
Organizational behavior.
Summary: To help the National Reconnaissance Office (NRO) become more flexible and agile in an increasingly uncertain world, RAND sought answers to two key questions. First, would the NRO benefit from building modular satellites? RAND researchers developed a method for evaluating whether a system is a good candidate for modularity and applied it to systems both inside and outside the NRO. The authors found that NRO space systems do not appear to be strong candidates for modularization. Second, what lessons might be drawn from how chief executive officers, military personnel, and health care professionals (among others) respond to surprise? RAND developed a framework to categorize professionals' responses to surprise and then conducted discussions with representatives from 13 different professions, including former ambassadors, chief executive officers, military personnel, and physicians. The authors observed that all interviewees used common coping strategies. The authors also found some differences in response to surprise that depend on two factors: time available to respond and the level of chaos in the environment. The report concludes with recommendations on actions that the NRO can take to improve the flexibility of its hardware and the workforce.
Item Description: "RR-336-NRO"--Page 4 of cover.
Carrier Form: xvi, 71 pages : color illustrations ; 26 cm
Bibliography: Includes bibliographical references (pages 69-71).
ISBN: 9780833081025 (paperback) :
0833081020
Index Number: UB251
CLC: F471.265
V474-171.2
Call Number: V474-171.2/B162
Contents: Introduction -- Investigating the suitability of modularity toward National Reconnaissance Office space systems -- Occupational surprise -- Organizational mechanisms that increase responsiveness -- Conclusion.

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