Screen LibraryHuman capital in the Indian IT/BPO industry /
"Human Capital in the Indian IT / BPO Industry analyses human capital management in the Indian information technology (IT) and business process outsourcing (BPO) industry, which has created a new paradigm for organising global talent engaged in designing and delivering IT and BPO services. The...
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| Main Authors: | |
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| Group Author: | |
| Published: |
Palgrave Macmillan,
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| Publisher Address: | Houndmills, Basingstoke, Hampshire : |
| Publication Dates: | 2015. |
| Literature type: | Book |
| Language: | English |
| Series: |
Palgrave studies in global human capital management
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| Subjects: | |
| Summary: |
"Human Capital in the Indian IT / BPO Industry analyses human capital management in the Indian information technology (IT) and business process outsourcing (BPO) industry, which has created a new paradigm for organising global talent engaged in designing and delivering IT and BPO services. The authors explore the evolution of the innovative talent management strategies of knowledge workers, which has received little attention in existing literature analysis. This book provides a rich theoretical grounding of managing human resources in the context of high-technology professional services firms, focusing on the design and implementation of high performance work system designs in the context of Indian IT/BPO organizations."-- |
| Carrier Form: | xvii, 208 pages : illustrations ; 23 cm. |
| Bibliography: | Includes bibliographical references (pages 161-195) and index. |
| ISBN: |
9781137481504 (hardback) : 1137481501 (hardback) |
| Index Number: | HC440 |
| CLC: |
F493.51 F249.351 |
| Call Number: | F493.51/P436 |
| Contents: | 1. Introduction -- 2. Global Offshore Outsourcing and the Indian IT/BPO Sector: Theoretical Perspectives -- 3. The Role of Human Capital Management in Firm Performance and Change -- 4. Theory-building through Case Study Research -- 5. Case Study Analysis -- 6. Discussion and Conclusions. |