How could this happen? : managing errors in organizations /
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Group Author: | |
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Published: |
Palgrave Macmillan,
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Publisher Address: | Cham, Switzerland : |
Publication Dates: | [2018] |
Literature type: | Book |
Language: | English |
Subjects: | |
Carrier Form: | xix, 292 pages : illustrations (some color), forms ; 24 cm |
Bibliography: | Includes bibliographical references and index. |
ISBN: |
9783319764023 (hardback) : 3319764020 (hardback) 9783319764030 (PDF ebook) 3319764039 (PDF ebook) |
Index Number: | HD31 |
CLC: | F406 |
Call Number: | F406/H847-1 |
Contents: |
Fast, slow, and pause: understanding error management via a temporal lens / Errors and learning for safety: creating uncertainty as an underlying mechanism / When silence is not golden / Executive perspectives on strategic error management / The strategic imperative of psychological safety and organizational error management / Learning failures as the ultimate root causes of accidents / Understanding safety management through strategic design, political, and cultural approaches / Errors and error management in biomedical research / Empowerment / Open error communication in a high-consequence industry / Confidence and humility / Just culture / Error management in the German Armed Forces' military aviation / Crew resource management revisited / Error reporting and crew resource management in the Israeli Air Force / Lessons from a nuclear submarine mishap / The war on error: a new and different approach to human performance / |