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Exploring Services Science : 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings /

This book constitutes the proceedings of the 8th International Conference on Exploring Services Science, IESS 2017, held in Rome, Italy, in May 2017. The 33 papers presented in this volume were carefully reviewed and selected from 48 submissions. IESS 2017 covered major research and development area...

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Bibliographic Details
Corporate Authors: SpringerLink Online service
Group Author: Za, Stefano; Dragoicea, Monica; Cavallari, Maurizio
Published: Springer International Publishing : Imprint: Springer,
Publisher Address: Cham :
Publication Dates: 2017.
Literature type: eBook
Language: English
Series: Lecture Notes in Business Information Processing, 279
Subjects:
Computer science
Management information systems
Big data
Software engineering
Information Storage and Retrieval
Application software
Information Systems Applications incl. Internet
Business IT Infrastructure
Computer Appl. in Administrative Data Processing
Big Data/Analytics
Online Access: http://dx.doi.org/10.1007/978-3-319-56925-3
Summary: This book constitutes the proceedings of the 8th International Conference on Exploring Services Science, IESS 2017, held in Rome, Italy, in May 2017. The 33 papers presented in this volume were carefully reviewed and selected from 48 submissions. IESS 2017 covered major research and development areas related to Service Science foundations, service engineering and management, service innovation, service orientation of processes, applications in service sectors and ICT support for services. The presented papers were organized in topical sections named: theoretical contributions: literature ana
Carrier Form: 1 online resource(XVII,432pages): illustrations.
ISBN: 9783319569253
Index Number: QA76
CLC: TP317-532
Contents: Theoretical contributions: literature analysis and conceptual models -- Tracing the roots of the organizational benefits of IT services -- Blockchain Technology as an Enabler of Service Systems: A Structured Literature Review -- FabLabs as Platforms for Digital Fabrication Services: a Literature Analysis -- IT-Support in Workplace Health Promotion: Mobile Apps on the Rise -- New ways to deal with Omni-channel services: Opening the door to synergies, or problems in the horizon -- Organizational Impact on Software Development of e-Services techniques -- Healthcare and the Co-creation of Value:

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