Staying the course as a CIO : how to overcome the trials and challenges of IT leadership /

"The IT department can, and should, contribute to overall business strategy. However, it is often perceived simply as an internal supplier, and as a cost centre which remains unconnected to the organization's strategic priorities. IT managers face the challenge of changing perceptions, emb...

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Bibliographic Details
Main Authors: Mitchell, Jonathan M., 1961- (Author)
Corporate Authors: Wiley InterScience (Online service)
Published: John Wiley and Sons, Inc.,
Publisher Address: Chichester, West Sussex :
Publication Dates: 2015.
Literature type: eBook
Language: English
Series: Wiley CIO series
Subjects:
Online Access: http://onlinelibrary.wiley.com/book/10.1002/9781119208112
Summary: "The IT department can, and should, contribute to overall business strategy. However, it is often perceived simply as an internal supplier, and as a cost centre which remains unconnected to the organization's strategic priorities. IT managers face the challenge of changing perceptions, embedding the IT department in the corporate strategy, marketing its capabilities, managing projects and budgets, and maintaining relations with the rest of the company. These complex challenges can lead to a very short shelf life for many CIOs. Staying the Course as a CIO: How to overcome the trials and challenges of IT Leadership sets out the typical issues which affect the IT function, and offers practical advice on managing them successfully. IT managers and information officers will be given the tools to enable themselves and their department to realize their full potential. "--
Carrier Form: 1 online resource.
Bibliography: Includes bibliographical references and index.
ISBN: 9781119208112
1119208114
Index Number: HD30
CLC: G203
Contents: Machine generated contents note: Introduction 6 1 Dislocated Stakeholders 8 Wooden Poles with Holder 9 Because They're Worth It? 10 The Joys of Middle Management 16 Layers and Spans 17 Middle Managers and the Linkage between IT and the Business 19 The View from the Top of the Tree 22 Bored Boards 24 The Relationship Conundrum 24 The Henry VIII Method 25 The Customer/Supplier Model 25 Teamwork! 29 Could I Have Something Impossible Please? 30 The Dead Hero Zone 31 Magicians, Circuses and Keeping Something in the Tank 32 2 Pathogenic Projects 35 IT Projects are Harder than Climbing Everest 36 Not Everyone Gets to be a Pharaoh 39 Don't Start Anything You Can't Finish 40 Peaches Are not the Only Fruit 41 Ungrouping Group-Think 42 Mugging by PowerPoint 44 Back to the Himalayas 45 Stalinist Project Management 46 Undo-able Projects 46 Stalin's Special Question 47 Being Nostradamus 50 My Piece of String is Skewed 52 Things Can Go Badly Wrong, but They Rarely Go Badly Right 53 Inoculating against Skew -- Percentile Therapy 55 What Happens in Projects Stays in Projects 56 The Gates of Wrath 59 Looking Up from the Pit 61 3 Seriously Shaky Software 63 Software Just Doesn't Work 65 Being Immune to Tangerines 69 The Unfortunate Side-Effect of Moore's Law 71 It Will be Fixed in the Next Release 72 Upgrade or You Will be Banished Naked to a World of Loneliness and Isolation 73 Belchware not Bloatware 75 Patched, Leaking and Lost in a Maze 76 The Wobbly Stack 79 Stabilising Shakiness 81 Safe Software 82 The Safe Software Game Booking a Landing Slot at Heathrow 84 Don't Try to Improve a Da Vinci, unless You Are a Rembrandt 85 Bespoke Only When You're Bespoken to 88 4 Obsessive Outsourcing Compulsion 91 Outsourcing Empire Strains of Outsourcing Compulsion 96 Madness with Metrics 97 Giving the Fox the Keys to the Chicken Coop ... 98 The Nineteenth Hole Contract 99 Dedicated Followers of Fashion 100 Finance is not about Engineering Anything 102 Contract Accounting and Runaway.
Trains 104 Faster than a Speeding Bullet ... 106 The Capability Argument 107 The Economic Argument 107 Better Out than In? 108 Protecting the Crown Jewels 110 Everyone Needs to Win 113 In Summary 5 Chronic Consultancy Syndrome 117 Consultants -- The Hummingbirds of the IT Jungle 118 Survival of the Sharpest 119 Spotting Hummingbirds in the Wild 120 An Expensive Dose of Aviary Assistance 121 Predator or Prey? 122 What Consulting Isn't ...? 123 It Was Their Fault! 124 The Magic of a Name 125 The Consultant's Crutch 125 But What Consulting Perhaps Should Be? 126 Forests, Trees and Spectacles 127 You Are not alone on Planet Earth 129 Nothing New Under the Sun 131 Hummingbirds Flap Harder than Cash Cows 132 How Hummingbirds Turn into Cuckoos 132 Answer 1 -- The Cuckoo Consultancy End-Game Solution 136 Answer 2 -- The Thin-Edge-Wedge-End-Game Cash Cow 136 And Finally 137 6 Strategy Schizophrenia 140 A Beginner's Guide to World Domination 141 Types of Strategy 143 The Better Tomorrow 143 The Grand Plan 147 Strategy Schizophrenia -- Balancing the Unbalanceable 150 Summary 153 7 Bleeding Budgets 155 A Beginner's Guide to Building a Roulette Table 156 How Much Are You Going to Spend? 156 How Much Goodness? 157 Which Investments? 162 But What about Tomorrow? 165 Putting Today and Tomorrow's Investments Together 167 Putting the Final Touches to the Roulette Table 168 Placing the Chips 170 Our Transformation Journey 171 Other Funding Profile Examples 172 Funding Choice 1 -- The Support Organisation 173 Funding Choice 2 -- The "Go for it" Organisation 174 Summary 175 8 Epilogue -- What Might Overcome You? 177 It's Always the Same Culprits, Except When it Isn't 177 Failure and Folklore 179 IT Leadership Morbidity Tables 180 First Tier -- Dislocated Stakeholders 181 Second Tier -- Money and Strategy 181 Third Tier -- Projects and Software 182 Fourth Tier -- Outsourcing 183 Fifth Tier -- Consultancy 184 The Unknown Unknowns 185 Acknowledgements 187 Bibliography 191.