客户至上:Siebel总裁解析十大成功案例 = Taking Care of eBusiness:How Today's Market Leaders Are Increasing Revenue,Productivity,and Customer Satisfaction
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Main Authors: | ; |
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Group Author: | ; |
Published: |
机械工业出版社
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Publisher Address: | 北京 |
Publication Dates: | 2002 |
Literature type: | Book |
Language: | Chinese |
Subjects: | |
Carrier Form: | 221页: ; 25cm |
ISBN: | 7-111-10196-0 |
Index Number: | F713 |
CLC: | F713.36 |
Call Number: | F713.36/4278 |
Contents: | 本书在对电子商务的实质进行了深刻的理论阐述后,还对众多先行实施电子商务战略公司的世纪案例进行了分析,总结出实施电子商务的基本原则和具体步骤。 |