Emotions and the organizational fabric /
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Corporate Authors: | |
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Group Author: | ; ; |
Published: |
Emerald Group Publishing Limited,
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Publisher Address: | Bingley, United Kingdom : |
Publication Dates: | 2014. |
Literature type: | Book |
Language: | English |
Edition: | First edition. |
Series: |
Research on emotion in organizations ; volume 10. 1746-9791 |
Subjects: | |
Item Description: | Chapters in this volume represent a selection of papers from the Eighth International Conference on Emotion in Organizations, held in July 2012 in Helsinki, Finland; plus a selection of invited chapters. |
Carrier Form: | xiv, 397 pages : illustrations, forms ; 24 cm. |
Bibliography: | Includes bibliographical references. |
ISBN: |
9781783509393 (hardback) : 1783509392 (hardback) |
Index Number: | HD58 |
CLC: |
C936-532 F406.13-532 |
Call Number: | F406.13-532/I613/2012 |
Contents: | Emotions and the organizational fabric / Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel -- Positive emotions foster the co-creation of mutual value in services: four positively deviant performances / Merja Fischer -- Increasing energy and performance through customer passion: an organizational level study / Petra Kipfelsberger and Heike Bruch -- Sharing well-being in a work community - exploring well-being-generating relational systems / Frank Martela -- Mapping the terrain of aggression within the workplace context / Stacey Kent, Ashlea C. Troth and Peter J. Jordan -- Great expectations: discourse and affect during field emergence / Stine Grodal and Nina Granqvist -- Toward a toolkit for emotionalizing institutional theory / Maxim Voronov -- Institutional theory, normative pressures, emotions, and indirect aggression / Stacey Kent, Peter J. Jordan and Ashlea C. Troth -- Emotions in institutions: bullying as a mechanism of institutional control / Rich DeJordy and Frank Barrett -- To be one of us, you have to feel like one of us: how leaders' expressed emotions influence followers' perceptions of leader self-sacrifice intentions and effectiveness in a crisis situation / Eugene Y. J. Tee, Yin Lu Ng and Neil Paulsen -- Gender and person/role conflict in management: a study of gender, management position, and emotional dissonance among managers in a Scandinavian setting / Hulda Mjöll Gunnarsdóttir -- Competency labor: a conceptual framework for examining individuals' effort and emotions in projecting an image of competence at work / Julita Haber, Jeffrey M. Pollack and Ronald H. Humphrey -- Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel model / Esther Gracia and Neal M. Ashkanasy -- Emotion and mindfulness: using emotion as information to raise collective performance / Steven B. Wolff -- Appendix: Conference reviewers. |