Emotions and the organizational fabric /

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Bibliographic Details
Corporate Authors: International Conference on Emotion in Organizations Helsinki, Finland)
Group Author: Ashkanasy, Neal M., 1945- (Editor); Zerbe, W. J. (Editor); Härtel, Charmine E. J., 1959- (Editor)
Published: Emerald Group Publishing Limited,
Publisher Address: Bingley, United Kingdom :
Publication Dates: 2014.
Literature type: Book
Language: English
Edition: First edition.
Series: Research on emotion in organizations ; volume 10. 1746-9791
Subjects:
Item Description: Chapters in this volume represent a selection of papers from the Eighth International Conference on Emotion in Organizations, held in July 2012 in Helsinki, Finland; plus a selection of invited chapters.
Carrier Form: xiv, 397 pages : illustrations, forms ; 24 cm.
Bibliography: Includes bibliographical references.
ISBN: 9781783509393 (hardback) :
1783509392 (hardback)
Index Number: HD58
CLC: C936-532
F406.13-532
Call Number: F406.13-532/I613/2012
Contents: Emotions and the organizational fabric / Neal M. Ashkanasy, Wilfred J. Zerbe and Charmine E. J. Härtel -- Positive emotions foster the co-creation of mutual value in services: four positively deviant performances / Merja Fischer -- Increasing energy and performance through customer passion: an organizational level study / Petra Kipfelsberger and Heike Bruch -- Sharing well-being in a work community - exploring well-being-generating relational systems / Frank Martela -- Mapping the terrain of aggression within the workplace context / Stacey Kent, Ashlea C. Troth and Peter J. Jordan -- Great expectations: discourse and affect during field emergence / Stine Grodal and Nina Granqvist -- Toward a toolkit for emotionalizing institutional theory / Maxim Voronov -- Institutional theory, normative pressures, emotions, and indirect aggression / Stacey Kent, Peter J. Jordan and Ashlea C. Troth -- Emotions in institutions: bullying as a mechanism of institutional control / Rich DeJordy and Frank Barrett -- To be one of us, you have to feel like one of us: how leaders' expressed emotions influence followers' perceptions of leader self-sacrifice intentions and effectiveness in a crisis situation / Eugene Y. J. Tee, Yin Lu Ng and Neil Paulsen -- Gender and person/role conflict in management: a study of gender, management position, and emotional dissonance among managers in a Scandinavian setting / Hulda Mjöll Gunnarsdóttir -- Competency labor: a conceptual framework for examining individuals' effort and emotions in projecting an image of competence at work / Julita Haber, Jeffrey M. Pollack and Ronald H. Humphrey -- Emotional labor as a dynamic process in service organizations: development of a multi-perspective, multilevel model / Esther Gracia and Neal M. Ashkanasy -- Emotion and mindfulness: using emotion as information to raise collective performance / Steven B. Wolff -- Appendix: Conference reviewers.