Competitive strategies for service organisations

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Bibliographic Details
Main Authors: Botten Neil 1946-
Group Author: McManus John 1955-
Published: Macmillan,
Publisher Address: Houndmills, Basingstoke, Hampshire
Publication Dates: 1999.
Literature type: Book
Language: English
Subjects:
Carrier Form: xxi, 327 p.: ill. ; 25 cm.
ISBN: 0333716809
Index Number: F272
CLC: F272
Call Number: F272/B751
Contents: Includes bibliographical references (p. 297-311) and indexes.