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Supply chain management for collection services of academic libraries : solving operational challenges and enhancing user productivity /

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Bibliographic Details
Main Authors: Wang, Zheng
Corporate Authors: Elsevier Science & Technology.
Published: Chandos Publishing, an imprint of Elsevier,
Publisher Address: Cambridge, MA :
Publication Dates: 2017.
Literature type: eBook
Language: English
Subjects:
Academic libraries > Collection development.
Academic libraries > Administration.
Business logistics.
LANGUAGE ARTS & DISCIPLINES > General. > General.
Electronic books.
Online Access: https://www.sciencedirect.com/science/book/9780081020319
Summary: Annotation
Carrier Form: 1 online resource
Bibliography: Includes bibliographical references and index.
ISBN: 9780081020326
0081020325
0081020317
9780081020319
Index Number: Z675
CLC: G258.6
Contents: Front Cover; SUPPLY CHAIN MANAGEMENT FOR COLLECTION SERVICES OF ACADEMIC LIBRARIES; SUPPLY CHAIN MANAGEMENT FOR COLLECTION SERVICES OF ACADEMIC LIBRARIES: Solving Operational Challenges and Enhancing User Productivity; Copyright; CONTENTS; 1 -- 1Introduction to SupplyChain Management andCase Studies; 1 -- Supply Chain for Libraries-Big Picture; PRELUDE TO THE NEED OF THE SUPPLY CHAIN; CURRENT CLIMATE; STAKEHOLDER EXPECTATIONS; SERVICE ORGANIZATION WITH LEAN RESOURCES; Level One: Departmental Productivity in Processes, Metrics, and Services.
Level Two: Organizational Productivity or Service Productivity in Process, Metrics, and ServicesLevel Three: Patron Productivity in Process, Metrics, and Services; DIMINISHING PURCHASE POWERS; USER CONTEXT SWITCH; REFERENCE; 2 -- Emerging Values; BUSINESS VALUES IN LIBRARIES; BUSINESS VALUE IN COLLECTION SERVICES; REFERENCES; 3 -- Supply Chain and Supply Chain Cases; DEFINITION OF SUPPLY CHAIN; HISTORY OF SUPPLY CHAIN MANAGEMENT; GOALS OF SUPPLY CHAIN MANAGEMENT; CASE STUDIES RELEVANT TO LIBRARY BUSINESS; REFERENCES; FURTHER READING; 2 -- Library Supply ChainModel.
4 -- Supply Chain Strategies for LibrariesCOLLECTION SERVICES LIFE CYCLES MODEL; Print Collections; Electronic Collections; SUPPLY CHAIN SEGMENTATION AND ROADMAP MODEL; The "Efficient Supply Chain" Model; The "Flexible" Supply Chain Model; Other Supply Chain Models; SUPPLY CHAIN OPERATIONS REFERENCE MODEL; REFERENCES; FURTHER READING; 5 -- Supply Chain Model for Libraries; SCOR MODEL, VALUE CHAIN MODEL, AND LIBRARY SUPPLY CHAIN LITERATURE; LIBRARY COLLECTION SUPPLY CHAIN MODEL; SUPPLY CHAIN OPERATIONS REFERENCE MODEL; Plan; Source; Make; Deliver; Return; Enable; PLAN-COLLECTION PLANNING.
SOURCE-ACQUISITIONS AND LICENSINGMAKE-CATALOGING, DIGITIZATION, AND OTHER COLLECTION ENHANCEMENTS; DELIVER-STACK SERVICES AND COLLECTION DELIVERY; RETURN-COLLECTION RETURN; REFERENCES; 6 -- Plan-Collection Planning; COLLECTION PLANNING AND SCM FORECASTING; SCOR LEVEL-ONE PROCESSES AND ATTRIBUTES; COLLECTION SEGMENTATION; PRIMARY MODE OF ACCESS; COLLECTION PLANNING STRATEGIES AND METRICS; Make-to-User KPIs; Make-to-Stack KPIs; REFERENCE; 7 -- Source-Acquisitions and Licensing; CURRENT ACQUISITIONS AND LICENSING IN LIBRARIES; LIBRARY SOURCE PROCESSES; SOURCE PERFORMANCE METRICS; REFERENCE.
8 -- Make-Collection EnhancementsMAKE IN LIBRARY SETTING; LIBRARY MAKE PROCESSES; LIBRARY MAKE METRICS; REFERENCES; 9 -- Deliver-Stack Services and Delivery; DELIVER FOR MAKE-TO-USER; SUGGESTIONS FOR INTERLIBRARY LOAN AND DOCUMENT DELIVERY; DELIVER PROCESSES AND METRICS FOR MAKE-TO-USER; REFERENCE; 10 -- Return-Collection Return and Get Ready for the Next User; RETURN IN LIBRARY SETTING; RETURN MAKE-TO-STACK OR MAKE-TO-USER; RETURN MEASURES; Reliability; Responsiveness; REFERENCES; 3 -- Future Proof LibrarySupply Chain; 11 -- What Is Essential and What Is Peripheral for Libraries.

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