Screen LibraryApplying knowledge management : techniques for building corporate memories /
The wholesale capture and distribution of knowledge over the last thirty years has created an unprecedented need for organizations to manage their knowledge assets. Knowledge Management (KM) addresses this need by helping an organization to leverage its information resources and knowledge assets by...
Saved in:
| Main Authors: | |
|---|---|
| Corporate Authors: | |
| Published: |
Morgan Kaufmann,
|
| Publisher Address: | Amsterdam ; Boston : |
| Publication Dates: | 2003. |
| Literature type: | eBook |
| Language: | English |
| Subjects: | |
| Online Access: |
http://www.sciencedirect.com/science/book/9781558607606 |
| Summary: |
The wholesale capture and distribution of knowledge over the last thirty years has created an unprecedented need for organizations to manage their knowledge assets. Knowledge Management (KM) addresses this need by helping an organization to leverage its information resources and knowledge assets by "remembering" and applying its experience. KM involves the acquisition, storage, retrieval, application, generation, and review of the knowledge assets of an organization in a controlled way. Today, organizations are applying KM throughout their systems, from information management to marketing to |
| Carrier Form: | 1 online resource (xviii, 252 pages) : illustrations |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: |
0585448183 9780585448183 0080499279 9780080499277 |
| Index Number: | HD30 |
| CLC: | F272 |
| Contents: | Preface; Knowledge Management and Organizational Memory; Understanding Case-Based Reasoning; Managing Product Quality: Total Recall at National Semiconductor; Developing Expertise: Color Matching at General Electric Plastics; Improving Process Design: Knowledge Sharing in an Aluminum Foundry; Benchmarking Best Practice: Internal Financial Control at Deloitte Touche; Information Retrieval: Intelligent Online Product Selection for Analog Devices; Distributed Sales Support: Web-Based Engineering at Western Air; Personalizing Information Services: Intelligent Digital TV at ChangingWorlds; Lesson |