Patient satisfaction:defining, measuring, and improving the experience of care

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Bibliographic Details
Main Authors: Press Irwin
Published: Health Administration Press,
Publisher Address: Chicago, Ill.
Publication Dates: c2002.
Literature type: Book
Language: English
Series: ACHE management series
Subjects:
Carrier Form: xv, 240 p.: ill. ; 23 cm.
ISBN: 1567931898 (pbk. : alk. paper)
Index Number: R197
CLC: R197.323
R192
Call Number: R197.323/P935
Contents: Includes bibliographical references and index.