Patient satisfaction:defining, measuring, and improving the experience of care
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Main Authors: | |
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Published: |
Health Administration Press,
|
Publisher Address: | Chicago, Ill. |
Publication Dates: | c2002. |
Literature type: | Book |
Language: | English |
Series: |
ACHE management series |
Subjects: | |
Carrier Form: | xv, 240 p.: ill. ; 23 cm. |
ISBN: | 1567931898 (pbk. : alk. paper) |
Index Number: | R197 |
CLC: |
R197.323 R192 |
Call Number: | R197.323/P935 |
Contents: | Includes bibliographical references and index. |