Screen LibraryVoice of the customer：capture and analysis
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| Main Authors: | |
|---|---|
| Published: |
McGraw-Hill,
|
| Publisher Address: | New York |
| Publication Dates: | c2008. |
| Literature type: | Book |
| Language: | English |
| Series: |
Six sigma operational methods series |
| Subjects: | |
| Carrier Form: | xi, 416 p.: ill. ; 24 cm. |
| ISBN: |
0071465448 (alk. paper) 9780071465441 (alk. paper) |
| Index Number: | F273 |
| CLC: | F273.2 |
| Call Number: | F273.2/Y225-1 |
| Contents: | Includes bibliographical references (p. 399-402) and index. |