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CLC: F - 经济
Literature type: Book
Branch: 金山亭林镇
Circulation Type: General loan materials
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1
服务决定一切

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Main Authors: 沛霖·泓露 (沛霖·泓露著)
Published: 中国商业出版社
Publication Dates: 2016
Call Number: F274/3113-3
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2
店铺服务体验师报告

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Main Authors: 日 本多正克 ((日)本多正克著)
Group Author: 张舒鹏 (译)
Published: 东方出版社
Publication Dates: 2015
Call Number: F717/5221
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3
成功客户服务实用经典10步骤

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Main Authors: 美 卡明 Kamin, Maxine ((美)玛克辛·卡明(Maxine Kamin)著)
Group Author: 张燕青 (译)
Published: 中国铁道出版社
Publication Dates: 2014
Call Number: F274/2260-1
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4
完美客户服务成就卓越

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Main Authors: 美 琼斯 Jones, Mark David ((美)马克·大卫·琼斯(Mark David Jones)，(美)J. 杰夫·科伯(J. Jeff Kober)著); 美 科伯 Kober, J. Jeff
Group Author: 方颖 (译)
Published: 机械工业出版社
Publication Dates: 2011
Call Number: F274/1148
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5
物业管理前期服务实用工作手册

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Main Authors: 梁晓东 (梁晓东编著)
Published: 机械工业出版社
Publication Dates: 2011
Call Number: F293.33-62/3964
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6
旅游饭店前厅客房服务与管理

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Main Authors: 丁林 (丁林主编)
Published: 山东大学出版社
Publication Dates: 2005
Call Number: F719.2/1249-1
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7
金融服务业规范

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Corporate Authors: 英 苏格兰学历管理委员会
Published: 中国时代经济出版社
Publication Dates: 2005
Call Number: F830/4489
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