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1
这样服务最优秀 优秀服务必做的25件事

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Main Authors: 李功成 (李功成编著)
Published: 中国华侨出版社
Publication Dates: 2010
Call Number: F718/4415
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2
奥运之年十二大品牌之伤

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Main Authors: 贾丽军 (贾丽军, 林升梁编著); 林升梁
Published: 中国市场出版社
Publication Dates: 2009
Call Number: F279.23/1813
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3
B2B品牌管理

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Main Authors: 美 科特勒 菲利普 Kotler, Philip ((美)菲利普·科特勒(Philip Kotler)，(德)弗沃德(Waldemar Pfoertsch)著); 德 弗沃德 W. Pfoertsch, Waldemar
Group Author: 楼尊 (译)
Published: 格致出版社 上海人民出版社
Publication Dates: 2008
Call Number: F273.2/2924-1
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4
品牌王道 品牌持续成长的关键性策略

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Main Authors: 贾昌荣 (贾昌荣著)
Published: 中国经济出版社
Publication Dates: 2008
Call Number: F273.2/1864-1
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5
零缺无陷 中国零缺陷管理首席专家杨钢省思录

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Main Authors: 杨钢 (杨钢著)
Published: 北京大学出版社
Publication Dates: 2006
Call Number: F273.2/4987-1
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