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Handbook of service science

Cover is for reference only
Group Author: Kieliszewski Cheryl A; Spohrer James C; Maglio Paul P
Published: Springer,
Publication Dates: c2010.
Call Number: F719/H236-3
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Handbook of service science

Cover is for reference only
Corporate Authors: SpringerLink (Online service)
Group Author: Kieliszewski Cheryl A.; Spohrer James C.; Maglio Paul P.
Published: Springer,
Publication Dates: c2010.
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3
Service design and delivery

Cover is for reference only
Corporate Authors: SpringerLink (Online service)
Group Author: Parry Glenn.; Angelis Jannis.; Macintyre Mairi.
Published: Springer,
Publication Dates: c2011.
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4
The science of service systems

Cover is for reference only
Corporate Authors: SpringerLink (Online service)
Group Author: Spohrer James C.; Krishna Vikas.; Demirkan Haluk.
Published: Springer,
Publication Dates: c2011.
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