服务信任与信誉 = Trust and reputation for service-oriented environments: technologies for building business intelligence and consumer confidence

Main Authors: 澳 Chang Elizabeth (Elizabeth Chang，Tharam Dillon，Farookh K. Hussain[著]); 澳 Dillon Tharam; 澳 Hussain Farookh K
Group Author: 陈德人 (译); 郑小林 (译); 干红华 (译)
Published: 浙江大学出版社
Publication Dates: 2008
Call Number: F713.36/7228-3