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1
服务管理案例研究

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Main Authors: 李凡 女， 1976-) (李凡主编)
Published: 南开大学出版社
Publication Dates: 2014
Call Number: F719/4472-2
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2
浙江省服务业企业商业模式创新案例 Ⅱ

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Main Authors: 黄勇 (黄勇, 吴晓波主编); 吴晓波
Published: 浙江大学出版社
Publication Dates: 2013
Call Number: F719/4814-3#2
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3
服务创新管理 浙江案例

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Main Authors: 李靖华 (李靖华，盛亚，胡永铨等著); 盛亚; 胡永铨
Published: 经济科学出版社
Publication Dates: 2012
Call Number: F719/4402
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4
浙江省服务业企业商业模式创新案例

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Main Authors: 黄勇 (黄勇，吴晓波主编); 吴晓波
Published: 浙江大学出版社
Publication Dates: 2011
Call Number: F719/4814-3
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