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1
导游服务质量评价体系构建研究

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Main Authors: 刘国强 (1972.11-) (刘国强，杨叶飞，张晓惠著); 杨叶飞; 张晓惠
Published: 世界图书出版广东有限公司
Publication Dates: 2018
Call Number: F592.6/0461
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2
网络教育服务质量管理体系规范研究

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Main Authors: 张屹 女 1967-) (张屹著)
Published: 华中师范大学出版社
Publication Dates: 2007
Call Number: G434/1227
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3
航空地面服务ISO9000文件精编

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Corporate Authors: 广东创势质量技术咨询服务有限公司
Published: 广东人民出版社
Publication Dates: 2004
Call Number: F560.81/0485
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4
汽车运输服务质量管理体系

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Main Authors: 洪生伟 (洪生伟主编)
Published: 中国计量出版社
Publication Dates: 2004
Call Number: F542.6-65/3122
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5
教育服务质量管理体系

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Main Authors: 洪生伟 (洪生伟主编)
Published: 中国计量出版社
Publication Dates: 2004
Call Number: G47/3122
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6
汽车货运服务质量体系

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Main Authors: 洪生伟 (洪生伟主编)
Published: 中国标准出版社
Publication Dates: 2003
Call Number: U492.3/3122
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7
汽车维修服务质量体系

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Main Authors: 洪生伟 (洪生伟主编)
Published: 中国标准出版社
Publication Dates: 2003
Call Number: U472.32/3122
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8
物业管理国际化标准与质量认证全书

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Main Authors: 孙九玲 (孙九玲主编)
Published: 中国商业出版社
Publication Dates: 2002
Call Number: F299.233.3-65/1441
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9
汽车客运服务质量体系

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Main Authors: 洪生伟 (洪生伟主编)
Published: 中国标准出版社
Publication Dates: 2002
Call Number: F540.5/3122
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10
服务质量体系

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Main Authors: 洪生伟 (洪生伟主编)
Published: 中国计量出版社
Publication Dates: 1998
Call Number: F719/3122
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