服务方案之设计与管理 = Designing and managing programs：an effectiveness-based approach

Main Authors: 美 凯特纳 Kettner, Peter M. (Peter M. Kettner， Robert M. Moroney， Lawrence L. Martin著); Moroney Robert M; Martin Lawrence L
Group Author: 高迪理 (译)
Published: 扬智文化事业股份有限公司
Publication Dates: 2013
Call Number: C916/2722