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1
Listening effectively achieving high standards in communication

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Main Authors: Kline John A
Published: Prentice Hall,
Publication Dates: c2003.
Call Number: C912.3/K654
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Developing leadership abilities

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Main Authors: Bell Arthur H (Arthur Henry), 1946-
Group Author: Smith Dayle M
Published: Prentice Hall,
Publication Dates: 2002.
Call Number: C933.2/B433
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3
Customer service career success through customer satisfaction

Cover is for reference only
Main Authors: Timm Paul R
Published: Prentice Hall,
Publication Dates: c2001.
Call Number: F713.55/T584/2nd.ed.
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