1
Big think strategy how to leverage bold ideas and leave small thinking behind

Cover is for reference only
Main Authors: Schmitt Bernd
Published: Harvard Business School Press,
Publication Dates: c2007.
Call Number: F272/S355
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2
Customer experience management a revolutionary approach to connecting with your customers

Cover is for reference only
Main Authors: Schmitt Bernd
Published: John Wiley,
Publication Dates: c2003.
Call Number: F713.50/S355
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