2
The ultimate question driving good profits and true growth

Cover is for reference only
Main Authors: Reichheld Frederick F
Published: Harvard Business School Press,
Publication Dates: c2006.
Call Number: F713.55/R351-1
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3
Loyalty rules! how today's leaders build lasting relationships

Cover is for reference only
Main Authors: Reichheld Frederick F
Published: Harvard Business School Press,
Publication Dates: c2001.
Call Number: F713.5/R351
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4
The loyalty effect the hidden force behind growth, profits, and lasting value

Cover is for reference only
Main Authors: Reichheld Frederick F
Group Author: Teal Thomas 1937-
Published: Harvard Business School Press,
Publication Dates: c1996.
Call Number: F713.55/R351
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