关键冲突:如何把人际关系危机转化为合作共赢 = Crucial confrontations:tools for resolving broken promises,violated expectations,and bad behavior
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Group Author: | |
Published: |
机械工业出版社
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Publisher Address: | 北京 |
Publication Dates: | 2012 |
Literature type: | Book |
Language: | Chinese |
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Carrier Form: | 13,249页: ; 25cm |
ISBN: | 978-7-111-38131-0 |
Index Number: | C912 |
CLC: | C912.11 |
Call Number: | C912.11/4224 |
Contents: | 本书分为三部分,内容包括:自我分析、安全应对、展开行动。 |
Note: | 著者还有:约瑟夫·格雷尼(Joseph Grenny)、罗恩·麦克米兰(Ron McMillan)、艾尔·史威茨勒(Al Switzler) |