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顾客也疯狂 = Raving fans:客户服务的革命性方法

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Bibliographic Details
Main Authors: 美 布兰佳 Blanchard, Kenneth H. ((美)肯·布兰佳, (美)谢尔登·鲍尔斯著); 美 鲍尔斯 Bowles, Sheldon
Group Author: 赵晖 (译)
Published: 中信出版社
Publisher Address: 北京
Publication Dates: 2014
Literature type: Book
Language: Chinese
Subjects:
Carrier Form: 10,133页: ; 21cm
ISBN: 978-7-5086-4447-9
Index Number: F274
CLC: F274-49
Call Number: F274-49/4284