Tourist customer service satisfaction:an encounter approach

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Bibliographic Details
Main Authors: Noe Francis P 1939-
Group Author: Magnini Vincent P; Uysal Muzaffer
Published: Routledge,
Publisher Address: London New York
Publication Dates: 2010.
Literature type: Book
Language: English
Series: Routledge advances in tourism ; 18
Subjects:
Carrier Form: ix, 193 p.: ; 24 cm.
ISBN: 9780415578042 (hardback)
0415578043 (hardback)
Index Number: F719
CLC: F719
F590-05
Call Number: F590-05/N763
Contents: Includes bibliographical references (p.[169]-185) and index.