Cover is for reference only

Trust and reputation for service-oriented environments technologies for building business intelligence and consumer confidence /

Trustworthiness technologies and systems for service-oriented environments are re-shaping the world of e-business. By building trust relationships and establishing trustworthiness and reputation ratings, service providers and organizations will improve customer service, business value and consumer c...

Full description

Saved in:
Bibliographic Details
Main Authors: Chang, Elizabeth
Group Author: Dillon, Tharam S., 1943; Hussain, Farookh K
Published:
Literature type: Electronic eBook
Language: English
Subjects:
Electronic commerce > Security measures
Business enterprises > Computer networks > Security measures
Trust
Consumer confidence
Consumer protection
BUSINESS & ECONOMICS > Workplace Culture
BUSINESS & ECONOMICS > Corporate Governance
BUSINESS & ECONOMICS > Leadership
BUSINESS & ECONOMICS > Organizational Development
Electronic Commerce
Electronic books
Online Access: http://onlinelibrary.wiley.com/book/10.1002/9780470028261
Summary: Trustworthiness technologies and systems for service-oriented environments are re-shaping the world of e-business. By building trust relationships and establishing trustworthiness and reputation ratings, service providers and organizations will improve customer service, business value and consumer confidence, and provide quality assessment and assurance for the customer in the networked economy.
Carrier Form: 1 online resource (xix, 349 pages) : illustrations
Bibliography: Includes bibliographical references and index.
ISBN: 0470028254
9780470028254
0470028262
9780470028261
Index Number: HF5548
CLC: F713.36
Contents: Trust and security in service-oriented environments -- Trust concepts and trust model -- Trustworthiness -- Trust ontology for service-oriented environment -- The fuzzy and dynamic nature of trust -- Trustworthiness measure with CCCI -- Trustworthiness systems -- Reputation concepts and the reputation model -- Reputation ontology -- Reputation calculation methodologies -- Reputation systems -- Trust and reputation prediction -- Trust and reputation modeling -- The vision of trust and reputation technology.

Related Book Recommendations