Screen LibraryHigh tech, high touch：library customer service through technology
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| Main Authors: | |
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| Group Author: | |
| Published: |
American Library Association,
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| Publisher Address: | Chicago |
| Publication Dates: | 2003. |
| Literature type: | Book |
| Language: | English |
| Subjects: | |
| Carrier Form: | viii, 142 p.: ; 25 cm. |
| ISBN: | 0838908608 (pbk. : alk. paper) |
| Index Number: | G258 |
| CLC: |
G258.2 G250.72 G252 |
| Call Number: | G250.72/J958 |
| Contents: |
Includes bibliographical references (p. 135-137) and index. Libraries on the Internet : rationale and issues -- What libraries can learn from business -- An automatic e-mail notification system -- Dynamic Web-based event calendar with signup system -- An online meeting room reservation system -- Portals, gateway Ever-expanding technologies are raising the bar, as customers increasingly expect fast, sophisticated solutions and results in their interactions with the library. Drawing on their system of improved customer service available through technology, the au |